CUSTOMER CARE
Have any questions or concerns?
We’re always ready to help!
About us:
Hunt The Deals is owned and operated by a small business entrepreneur in Calgary, whose husband/high school sweetheart (and father of 3) has recently been diagnosed with cholangiocarcinoma. This rare and aggressive cancer only affects fewer than 10% of all Canadians each year. Originating in the bile ducts, it is often diagnosed at later stages, making treatment extremely challenging.
Proceeds from any item sold on this website will help support the family directly, plus a percentage of all sales will go to the Canadian Cholangiocarcinoma Collaborative (C3) to assist with research and support for other families struggling with this cancer (cholangio.ca)
Even if you don't buy anything on huntthedeals.com, sharing the website with family and friends would really help make a difference as well.
How do I track my order?
Once payment has been received, shipping will be arranged within 24 - 48 hours. You will receive an email confirming shipment and when your item is estimated to arrive. You may also receive an email requesting additional information if your shipping address is incorrect or incomplete.
What are your delivery options?
The shipping company chosen will depend on your location and how quickly you need the item. Carriers used in Canada include Canada Post, UPS, FedEx and Purolator.
If you need your item sent rush, an estimate of the cost to you would be provided for your approval before shipping.
What is your return policy?
Items can be returned for a refund but they must be unused and dropped off at a delivery/shipping company within 3 business days. As well, the customer must pay for all return costs. If the customer resides in Calgary, we offer complimentary pick-up of the item to be returned. Please email us at huntthedealscontact@gmail.com prior to purchasing your item if you have any questions about sizing or require more information.
Do you provide International delivery?
We currently ship to Canada only. If you reside in the US or any other country and are still interested in purchasing items on this website, please contact us. You would be responsible for paying all shipping and import costs, and we would treat it as a final sale.
Who do I contact for more information?
Please contact us at: huntthedealscontact@gmail.com